Bug: Managed users with wrong language

General Discussions
1

Hello,

there is a wired issue.

I have my own plex user (admin) and a managed user.
My language is german and thats the language which movies should played by default.
This works fine with my main user.
Today I created for a second apple tv a managed user and and this user plays all movies per default in english.

If this issue is reproducible on both Apple TV and even on Plex Web. So it has to be a bug serverside.
Everytime if I switch to my admin user everything is fine (both Apple TV and the Web GUI) and if I switch to managed user the default language is english.

I think the managed user ignores the default language from the server.
But I’m a little bit surprised. I expected that the Plex Apple TV should use the language settings from the Apple TV and not form the server…

Server: Tested on 1.7.6 and 1.7.5
Apple TV Plex App: 1.13
Server: Synology DS415play

Hint: I try to avoid transcoding, all my video files are for the Apple TV optimized and Plex is configured to play files in original quality.

2

Each user must set his preferred language in his personal preferences.
You as Admin can do that for your managed users by “becoming” them with ‘Switch User…’
in the Web App.

Non-managed users (i.e. ‘Friends’) must do this for themselves.

https://support.plex.tv/hc/en-us/articles/204985278-Account-Audio-Subtitle-Language-Settings

3

Hey OttoKenner,

thank you for your answer. That did the trick, thanks!