Bug: Pinned items on sidebar keep resetting

Plex Players Smart TVs
1

Server Version#: 1.32.0.6918
Player Version#: 9.21.1.1169

Hi,
for some reason my pinned item setting in the sidebar keeps resetting.
As soon as I restart my TV, all unpinned items are there again e.g. Live TV, Discover, Music etc.
My pinned items from my NAS server however are gone and I have to pin them again.
I dont have this problem with web and I have deactivated all online sources on my account
This is very annoying and currently keeps me from getting a plex pass.

I have tried to clear cache and data but that did not help

Anyone having this issue and knows a “fix” until this issue is resolved by plex?

Best regards

2

I have learned by now that it is behaving properly when Im logged in into my account. It seems to synchronize properly and sidebar stays, probably because I have disabled all other services other than my nas.

All in all it is still a bug!
Even when skipping auth via local network access it should not reset my pinned items on every restart.

3

I also experience this on my Apple TV 4K. And I am indeed logged in on my account. Very annoying!

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