[Bug] Plex uploaded season posters reverting after metadata refresh

Plex Media Server Metadata & Adding Files
1

Versions

Server Version: 1.22.1.4228
Player Version: 4.54.4

  • Note: I don’t know how long this has been going on, but I think I really started noticing it early last year, but my memory fails me.

Introduction

As the title suggest, Plex uploaded seasonal posters are reverting after a metadata refresh.

How to replicate:

  1. Edit a season in Plex
  2. Upload your custom poster
  3. Save
  4. Refresh metadata

Issue

Explanation

Seasonal posters are reverted during a metadata refresh, but the series poster is not.

Cause

When uploading a Series poster, it selects your image after the upload, so when you save it, it actually saves.

When uploading a Seasonal poster, it does not select your image after the upload, but it changes the image on entry, giving the illusion of it saving correctly, until you refresh metadata; then it reverts back.

End notes

I did some multiple tests on my own and this is a consistent issue and whenever I select the Seasonal poster manually efter upload, it doesn’t get reverted with a metadata refresh.

So should be a relatively easy fix (maybe I jinxed it now), something along the line must have broken the auto selection for seasonal posters, which is why this has become an issue.

2

Bumping post since it contains a solution

3

Another bump

4

Bumperino

5

While not a solution to your problem but have you considered using local posters? I moved approx a year ago to use local assets (show, poster and fanart) for everything in my library.

While a bit of up front work it will 100% give you control of the artwork used in your libraries.

6

Hey, yeah

What I do right now for my “flow” is uploading my own images through the panel, then I refresh the series metadata since I use Lambda (from ZeroQI) which allows me to automatically export stuff like that to being properly locally saved.

This (last I checked) also compressed and renamed etc the images for me, so I do sort of use local – just in a roundabout sort of way

7

Bump since issue is still here

8

Bump for awareness :pray:

9

Badump bump

10

One remark:
If you are using the Lambda plugin, you are also using the old Plex metadata agent. Which receives no updates and bugfixes anymore.

11

This happens with all agents, not just the old Plex metadata one, it’s a GUI/Client issue and not a server issue

12

Are you also storing the season posters as local assets beside your video files?

/TV Shows
   /Heroes
      /Season 01
         Heroes - s01e01 - Genesis.avi
         Season01.jpg

I used these kind of posters and selected them for the seasons of my test show.
After refreshing Metadata of the whole show, the season posters remain selected.

Or does this issue occur only after some time?

13

Yes I do for some, but for new entries I start off with not having any local assets.
This again seem to occur because the browser doesn’t auto select a poster after upload.

If I select the poster after upload in the Client GUI, then it successfully saves and uses it. It’s unselected after upload by default (for me)

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