[BUG] PMP 2.19.1, 2.20, 2.21 and v2.22.1 don't find libraries content when unauthenticated

Plex Players Desktop Players
1

Server Version#: 1.13.8.5395-10d48da0d
Player Version#: 2.19.1.904-f679df4f-macosx-x86_64

When launching PMP with the web UI, it starts and shows the following message: " You must be lost - We can’t find the page you’re looking for"

Libraries names appear correctly the left column.
If I change the language, the libraries content appears normally. Scanning the libraries does it too.

When launching in TV UI mode, there is a spinning wheel indefinitely (changing the settings does not help).

I have checked that this behaviour wasn’t there in PMP 2.18.

1 Like
2

Same issue here when launching in TV mode.

Switching to the alternate layout and back to TV mode fixes it.

3

Unfortunately not for me. I have both client and server on the same machine, both unauthenticated, which can be why…

4

Not fixed in 2.20. :frowning:

This is happens only with an unclaimed server - but as I have said before - I don’t need and I don’t want to be authenticated.
I have asked before what could be the advantages to run with client and server authenticated when only using it locally, but the only answer I have got is that in allowed encrypted connections between client and server, which has absolutely no interest on a home network.

5

After additional testings:

  1. on the MacMini which also hosts the server, same behaviour, except when client and server are authenticated
  2. when connected from another Mac, logging-in the client is enough.

There is definitely a bug which was introduced in 2.19.

6

Just updated PMS to 1.13.9 and PMP to 2.21 : stil the same issue.

Could anybody from Plex at least ACKNOWLEDGE there is an issue?..

7

Still the same with v2.22.1

8

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