In plex if you ever selected a manual piece of artwork, be it a show poster, background, season poster etc… Plex then sees them as locked field and adding local artwork will not then be auto set upon a refresh.
You would need to refresh and then find the new artwork in the edit panel and set it.
This was one of the reasons when I moved to local artwork I completely rebuilt my plex server so it would pick them up as new.
there is nothing in the edit panel in most cases for me…
i changed to the new shows scanner today and it changed a lot of posters for shows i manually picked posters before. (picked in plex, not jpg files). for others it didn’t.
so maybe plex is not really consistent here
Sounds like something else is happening there. Which agents are you using?
i use the new agents for movies and shows… i have poster.jpg files since today in my folders.
i had some similar problem with some harddrive a year ago. for example i added a season of a show and plex recognized only 1-3 episodes. sometimes more episodes added with additional scans. (with a few days in between) but mostly not all.
it feels like the same here. but full scans not helped so far and this time its on 4 drives (no raid)
the jpg files are there in hundred of cases, but plex doesnt pick them up
thanks for the hint. but it picks up posters from shows i manually changed before. and it should of course!
in some cases plex did automatically, in some i had to use the edit panel
I believe this is also affecting me but very well could be a misconfiguration on my end.
Server Version: 4.56.4 (image: plexinc/pms-docker:latest)
Scanner: Plex Movie
Agent: Plex Movie
I do not have a Plex pass. I use AMTD (GitHub - RandomNinjaAtk/docker-amtd: AMTD is a Radarr companion script to automatically download movie trailers and extras for use in other video applications (plex/kodi/jellyfin/emby)), which will automatically drop the trailer in the library’s movie folder. I just confirmed with a handful of movies that were added to my library well over 3 days that the trailers are not available in the Plex Player. When I “Refresh Specific Items”, the trailer icon then appears. I can also "Refresh All Metadata” for the entire library and that works as expected.
Here are screenshots of my configurations:
Perhaps I need to enable one of these settings on the library?
“Use local assets: When scanning this library, use local posters and artwork if present. (Local subtitles files will be used whether this is enabled or not)”
“Prefer local metadata: When scanning this library, prefer embedded tags and local files if present.”
It just seems odd that it works fine with my current configuration when I manually refresh the metadata but the “Refresh local metadata every three days” does not appear to be functioning correctly.
Thanks!
This is no longer an issue for me as I believe this was fixed with a recent update with Plex Media Server.
