[BUG] Several Bugs on Android and Android TV

Plex Players Player Betas
1

Hi,

over the last few Weeks I had noticed multiple bugs in the Android TV and also Android App.

1. UI Background Glitch

Description: The background get stuck if you open a season, scroll down and then going back and scroll up again.
Reproducibility: Always
Priority: low
Product Version: Android TV 6.11.2.3107 (Beta)
Device: Nvidia Shield - Android 7.0
Video: https://streamable.com/i7gj1 (Watch my hand touching the screen)

Steps To Reproduce:

  1. Open TV Series
  2. Open a Season eg. Season 1
  3. Scroll down
  4. Go back
  5. Scroll up
  6. You’ll now see, that the background stuck from scrolling down in the season view.

2. Video player timeline doesn’t move on offline synced content

Description: When playing offline synced content the timeline doesn’t move at all. Also the time doesn’t change at all.
Reproducibility: Always
Priority: normal
Product Version: Android 6.11.2.3107 (Beta)
Device: OnePlus 3 - Android 7.1.2
Video: https://streamable.com/bzdjg

Steps To Reproduce:

  1. Sync a episode offline
  2. Stay connected to the server but enable the setting “prefer synced content”
  3. Now just start the episode
  4. Timeline doesn’t move

3. Offline sync settings wrong calculated size

! Description: The size for sync storage is totally wrong calculared.
! Reproducibility: Always
! Priority: normal
! Product Version: Android 6.7.0.2428 (Beta)
! Device: OnePlus 3 - Android 7.1.2 (No SD Card, all internal storage)
!
!
! Screenshot of Plex:
!

378×370 33.3 KB

!
! Storage limit is also wrong calculated:
!
378×240 9.73 KB

! (Plex use 46.98 GB so 33.02 GB left for Plex but the seekbar says 36.8 GB)
!
! Screenshot 1 in Android Settings:
!
378×455 21.8 KB

!
! Screenshot 2 in Android Settings:
!
378×218 15.1 KB

FIXED IN 6.9.0.2631 THANKS!

4. Offline sync storage limit setting: SeekBar should be different implemented.

! Description: The Seekbar should actually include the already used size by Plex.
! Reproducibility: Always
! Priority: low
! Product Version: Android 6.7.0.2428 (Beta)
! Device: OnePlus 3 - Android 7.1.2
!
! Screenshot:
!

378×311 16 KB

!
! Expected behavior: The displayed value should include the used size by plex and 100% should include all free space of the device.
!
! Min. value should be the size already used by plex offline sync.
! Max. value should be the available free space on device + the size already used by plex offline sync.
! Default value should be the current setting.
FIXED IN 6.9.0.2631 THANKS!

5. Plex always start a special instead of s01e01 when you start a new series

Description: Plex should start with s01e01 instead of s00e01 (a special)
Reproducibility: Always
Priority: High
Product Version: Android 6.11.2.3107 (Beta) & Android TV 6.11.2.3107 (Beta)
Device: OnePlus 3 - Android 7.1.2 & Nvidia Shield - Android 7.0
Video: https://streamable.com/bcnjj

Steps To Reproduce:
I’ll focus on the TV Series “Sherlock” IMDb TVDB but this work with any series that have specials.

  1. Unwatch all episode of the series or make a dummy account
  2. Press the Play button on the series page
  3. It’ll start with the Special which is in this case season 00 episode 09 but it should start with season 01 episode 01

Plex Web starts S01E01 correctly but the queue is also ■■■■■■ up.

The Queue should looks like this: Sherlock - Aired Order - All Seasons - TheTVDB.com

The correct queue should be this: (Ignoring Making of and other Ads)
Season 1: S01E01 - S01E03
Season 2: S02E01 - S02E03
Season 3: S03E01 - S03E03
Special : S00E09 (The Abominable Bride)
Season 4: S04E01 - S04E03

6. Wrong order when you disable the season view on a libary

Description: This is basically issue 5 but on the series view.
Reproducibility: Always
Priority: High
Product Version: Android 6.11.2.3107 (Beta) & Android TV 6.9.0.2631 (Beta)
Device: OnePlus 3 - Android 7.1.2 & Nvidia Shield - Android 7.0

Steps To Reproduce:

Your libary must be set to hide the seasons like here:

684×319 29.3 KB

I’ll focus on Great Barrier Reef with David Attenborough which is a documentary with 3 episodes and a special which is the making of.

  1. Open the series and scroll down to the episodes.
  2. You will see the special again on top and all other episodes on bottom.

378×473 28.6 KB

And here the same on TV:

  1. Press the play button on Android and Plex Web will start once again the special instead of s01e01.

The correct order can be found on TVDB: Great Barrier Reef with David Attenborough - Aired Order - All Seasons - TheTVDB.com

As you can see it is:
S01E01
S01E02
S01E03
S00E01

Ordered by Originally Aired date.

7. 2nd UI Row in Player doesn’t center when closed

Description: When the player UI fade out it set focus on the pause button so when you open the UI again, then the pause button is in focus but if you scroll down to the second row it actually doesn’t reset to the icon in the middle.
Reproducibility: Always
Priority: low
Product Version: Android TV 6.11.2.3107 (Beta)
Device: Nvidia Shield - Android 7.0
Video: https://streamable.com/ywhhg

Steps To Reproduce:

  1. Play a Video
  2. Open the Player UI
  3. Scroll down to the 2nd row
  4. Go to the left or right icon
  5. Wait till the UI close
  6. Open the UI again, you cursor is on the play button as you can see
  7. Go down to the 2nd row, your cursor should be still in the middle but it isn’t

Hope you can fix those bugs especially 5 and 6 which are major bugs and bug 6 also exist in other Plex Players.

2

2, 3 and 4 has been fixed in the latest beta build. 6.9.0.2631-beta

Thanks! Hope you fix 5 and 6 as well.

3

2 doesn’t seems to be fixed. I’ve updated the reproduce part in my first post.