[BUG] The Collections Tab No Longer Functions on Web UI

[Maligmus]

Just like the title says The Collections Tab No Longer Functions on Web UI.

As you can see in this image I have Library selected.

And in this image I have Collections selected; no change.

I have verified this issue exists both in Chrome & MS Edge, so this is not a browser specific issue. I have also verified that the collections feature DOES work in Both Android & iOS apps. And yes, Collections is enabled for this library.

Server Version#: 1.32.1.6999
Player Version#: Plex Web 4.100.1
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

[FordGuy61]

@Maligmus

Plex Web 4.100.1

What if you use https://app.plex.tv/desktop instead of going direct to the server?

[Maligmus]

I just tried this, and it is the same result.

[FordGuy61]

Thanks for the update.

Not sure why that is happening. I cannot replicate on my servers. Hopefully someone will have an idea why it is happening with your system.

[DTR]

The Big Hammer option that usually fixes things like this is to use Restore Defaults under Settings > Plex Web > Debug (you have to have ‘Show Advanced’ enabled).

[Maligmus]

This worked. Thank you!