Server Version#: 1.32.6.7557 (installed on Synolosy NAS) Web Version#: 4.116.1 Player Version#: Hi there! I got some kind of bug, I think. Some of thumbnails for movies in my library won’t load (black square). But at the same time there is correct “matching” founded and specified for it. Match w…

You didn’t say on what device you’re viewing, but if it’s only one doing it, clear the cache of your app/browser.

Thank you for your answer, here is some updates of my env. I’m using my browser and connection to Plex Server via https://app.plex.tv/ . The same behavior if I try to browse Plex Server via local connection (e.g. http://synology:32400/ ) My OS: Windows 10 22H2 (19045.3448) My browser: Google Chrome…

Try emptying the trash optimizing the db

Empty Trash - you mean go to Library → Manage Library → Empty Trash? Ok, it was done, but I thought that it used for deleted content via Plex Server… I don’t use Plex to delete content - make it in Explorer. How I can run Optimizing DB? E.g. Settings → Some menu item → Etc.

No that’s not what trash does. Now go to settings, manage, troubleshooting - do clean bundles and optimize db

Sorry for long time to reply. Clean bundles - Check Optimize DB - Check After this I had cleaned cache in my browser and go to library and run “Manage Library - Refresh all metadata”. After this I still have some broken thumbnails (movie posters). Also I had tied to “Unmatch” and “Match” movie a…

Seems that Clean Bundles clears only unused ones… Have Plex any ability to remove all metadata and force to update it without deleting whole library?

Do a ‘fix match’ and shows us a pic of what it shows

Here is 2 examples: First show random still (frame) from the movie instead of movie poster: [image] Second show black square instead of movie poster: [image]

Copy the files off the server. Delete them from plex. Copy them back in

[BUG][Thumbnails] Some Thumbnails won't load

Plex Media Server

cassiusclyde October 30, 2023, 8:25pm 19

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[BUG][Thumbnails] Some Thumbnails won't load

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