Plex not showing thumbnails movies

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.16.3.1402
Player Version#: 3.104.2

Thumbnails from tv shows are working, but from movies aren’t. I get these errors in the logs: Also only the thumbnails are not loading the pictures of the actors etc are showing up.

Aug 06, 2019 00:02:52.722 [0x7f7b80ff9700] DEBUG - Photo cache obtained 889 bytes from /library/metadata/7922/thumb/1565038644?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Aug 06, 2019 00:02:52.722 [0x7f7b80ff9700] DEBUG - Saving original media file to /config/Library/Application Support/Plex Media Server/Cache/PhotoTranscoder/0e/0e21d61c9abcfaafc90b972526c515485a71642d.jpg
Aug 06, 2019 00:02:52.723 [0x7f7b80ff9700] ERROR - Error resizing an image, we don’t trust what we cached [/config/Library/Application Support/Plex Media Server/Cache/PhotoTranscoder/0e/0e21d61c9abcfaafc90b972526c515485a71642d.jpg]
Aug 06, 2019 00:02:52.723 [0x7f7bac911700] DEBUG - Completed: [172.17.0.1:39288] 500 GET /photo/:/transcode?width=140&height=211&minSize=1&upscale=1&url=%2Flibrary%2Fmetadata%2F7922%2Fthumb%2F1565038644%3FX-Plex-Token%3Dxxxxxxxxxxxxxxxxxxxx (10 live) GZIP 22ms 405 bytes (pipelined: 26)

Do you have any idea? Thanks in advance.

2

I’ve found a solution to the problem. Apparantly I just had to edit a movie and click on the poster tab. Then for some reason the first file is not appearing, but the other posters are appearing. So I just selected another poster and saved the changes. Now the poster is appearing, I had to fix this manually for a lot of movies, but I’m happy the poster is appearing again. It’s weird that the marked picture shows as an empty image in the poster tab. Anyhow I’m happy I fixed it manually.

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