BUG: Trying to play synced music skips over all tracks with error

Plex Players Mobile Devices
, ,
1

Hi,

I am currently facing an issue with the Android app.
Whenever I try to play a track that has been synced to my Android device, the player simply skips it with a nondescript error message.

I have already tried to delete my synced media and synced it again to no avail.

Video proof: https://youtu.be/ewmphJvbLT0

Edit 1: Looking at the client log reports a “TransientError (null)” which does not look like it’s going to help in diagnosing the underlying issue.

Edit 2: I tried reinstalling the app, but the issue is still not solved.

Edit 3: Apparently, starting playback in the Sync & Downloads menu works (though the button to sync does not work, citing I apparently don’t have an active Plex Pass). It’s only when trying to play music from my Music collection, which is also on the server, where this issue appears.

Server Version#: 1.20.0.3181
Player Version#: 8.5.0.19602 (6e90313b)

server log.txt (2.0 MB)
client log.txt (1.0 MB)

1 Like
2

There are several threads about this. Still no resolution, but now I’m following this thread too, so if there is a resolution posted in a different thread, I’ll post here… You’re definitely not the only one experiencing this issue.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.