Server Version: 1.24.3.5033 (linux)
Player Version: 7.24 (iOS 12.4.6)
When trying to play anything (video, audio, photo) on iOS I get the error message: “Couldn’t retrieve the play queue for this item. Please try again later.” The server log reports Could not convert "type" ("audio") to the correct type. Players on other devices work fine. I’ve had this problem for quite a long time.
The relevant server logs when playing a music file:
Oct 06, 2021 22:04:30.867 [0x7f269f6afb38] DEBUG - Request: [ipaddress:34660 (Subnet)] GET /playQueues?continuous=0&includeExternalMedia=1&includeLoudnessRamps=1&recursive=0&shuffle=0&type=audio&uri=server%3A%2F%2F2f8849a0062fd6a5392f88b8067afccd9cf581bc%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F10529 (22 live) GZIP Signed-in Token (username)
Oct 06, 2021 22:04:30.867 [0x7f269f6afb38] DEBUG - Could not convert "type" ("audio") to the correct type
Oct 06, 2021 22:04:30.868 [0x7f26a1f5ab38] DEBUG - Completed: [ipaddress:34660] 400 GET /playQueues?continuous=0&includeExternalMedia=1&includeLoudnessRamps=1&recursive=0&shuffle=0&type=audio&uri=server%3A%2F%2F2f8849a0062fd6a5392f88b8067afccd9cf581bc%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F10529 (22 live) GZIP 1ms 384 bytes (pipelined: 37)
The same error is reported when trying to play a video file:
Oct 06, 2021 21:54:00.060 [0x7f26a1a97b38] DEBUG - Request: [ipaddress:49604 (Subnet)] GET /library/metadata/10427?asyncAugmentMetadata=0&checkFiles=1&includeChapters=1&includeConcerts=1&includeExternalMedia=1&includeExternalMetadata=1&includeExtras=1&includeGeolocation=0&includeMarkers=1&includeMeta=1&includeOnDeck=1&includePlexLinks=1&includePopularLeaves=1&includePreferences=0&includeRelated=0&includeRelatedCount=15&includeReviews=1&includeUserState=1 (17 live) GZIP Signed-in Token (username)
Oct 06, 2021 21:54:00.071 [0x7f26a1a97b38] DEBUG - Audio Stream: 12292, Subtitle Stream: 12294
Oct 06, 2021 21:54:00.072 [0x7f26a1f5ab38] DEBUG - Completed: [ipaddress:49604] 200 GET /library/metadata/10427?asyncAugmentMetadata=0&checkFiles=1&includeChapters=1&includeConcerts=1&includeExternalMedia=1&includeExternalMetadata=1&includeExtras=1&includeGeolocation=0&includeMarkers=1&includeMeta=1&includeOnDeck=1&includePlexLinks=1&includePopularLeaves=1&includePreferences=0&includeRelated=0&includeRelatedCount=15&includeReviews=1&includeUserState=1 (17 live) GZIP 11ms 2781 bytes (pipelined: 26)
Oct 06, 2021 21:54:00.148 [0x7f26a1a97b38] DEBUG - Request: [ipaddress:49604 (Subnet)] GET /playQueues?continuous=0&includeExternalMedia=1&includeLoudnessRamps=1&recursive=0&shuffle=0&type=video&uri=server%3A%2F%2F2f8849a0062fd6a5392f88b8067afccd9cf581bc%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F10427 (17 live) GZIP Signed-in Token (username)
Oct 06, 2021 21:54:00.149 [0x7f26a1a97b38] DEBUG - Could not convert "type" ("video") to the correct type
Oct 06, 2021 21:54:00.149 [0x7f26a1f37b38] DEBUG - Completed: [ipaddress:49604] 400 GET /playQueues?continuous=0&includeExternalMedia=1&includeLoudnessRamps=1&recursive=0&shuffle=0&type=video&uri=server%3A%2F%2F2f8849a0062fd6a5392f88b8067afccd9cf581bc%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F10427 (17 live) GZIP 0ms 384 bytes (pipelined: 27)
