[Bugreport] Stream does not continue after rewind

Server Version#: 1.21.1.3876
Player Version#: 4.50.1

Hello,

I have a problem with my stream after rewinding. Imagine the stream at the Plex client at time t. Plex buffers an amount until time t+ and keeps an amount until t-. As long as I jump within t- < t < t+, everything is fine.But as soon as I jump backwards and t gets smaller than t-, the stream tries to buffer forever and never recovers. Even worse, I can see that the server is not even trying to transcode or send data!

I could not reduce the problem to a client, a fileformat, nor to the software. I have been able to reproduce the problem on the following devices:

Samsung UE55KS8090 Tizen 1243.2
Windows 10, Firefox 84.0.2 (64-bit), Web 4.50.1
Windows 10, Plex Media Player 2.58.0.1076
macOS 10.15.7, Safari 14.0, Web 4.50.1
macOS 10.15.7, Plex for Mac 1.26.0.1531

logs.zip (571.9 KB)

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