Can no longer play any Plexpass extras/trailers on AppleTV

Plex Players Streaming Devices
1

Server Version#: Version 1.31.3.6868
Player Version#: Apple TV v8.17

I forgot when this started happening. Probably months ago, since I haven’t been using Plex as my primary player and completely forgot about it. Any of the plexpass trailers/extras will throw the same error on both my Apple TV 4k 1st and 2nd gen. Local trailers/extras and discover page trailers plays perfectly. I tested on my Shield Pro and trailers/extras works most of the time (there are a few that doesn’t play).

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20230329_1327591500×781 94.6 KB

Latest Server update cripples the running of trailers
2

Posting the log here. The error doesn’t even make sense because it’s an apple tv 4k and it should be able to direct play mp4 files.

logging-2.zip (138.8 KB)

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