Can only play files on local machine

Server Version#:v1.20.3.3483
Player Version#:

Jun 17, 2021 14:46:43.875 [16436] INFO - Plex Media Server v1.20.3.3483-211702a9 - Pastebin.com (Log files)

I can play media fine when on my PC where PMS is installed but on my shield or phone, I can play nothing… could someone help me through the logs?

1 - You are running an older version of Plex Media Server. I would suggest upgrading to the latest version.

2 - Your log has 3 seconds of info. There’s nothing in there to help explain what is going on. did you just restart PMS and grab the log right away?

3 - IF you are having trouble connecting from a client, it is best to provide logs from that client too. For the Shield I’ll need to see the Android logs.

here are the full logs, i’ll grab the logs from the shield and add them.
thanks in advance

edit: here are the android logs from my phone, gives same error

Edit2: updating PMS to the latest version, resolved my issue… weird thing is that the ‘check for updates’ bar was greyed out for me… after manually updating, I can finally enjoy my content on the big screen again. deleted my logs because I think I was oversharing…

thanks!

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