Can’t click Cast images to see other movies they were in

Plex Players Desktop Players
1

Player Version#: 1.54.1.3264-9487fe9c

When looking at a movie etc, clicking a cast member no longer links to all the cast members other movies.

Was working fine in the previous version 3 days ago. Now the cast members are not clickable at all.

This was one of the best features.

Martin

2

Same issue here. Reverted to 1.53.1.3225 (no problem in that version).

3

We’ll need a bit more information here. Can you please reproduce the issue then provide the Plex for Windows app logs and PMS logs.

Can you describe what happens when you select a cost member? Is there an error message or just nothing? Are you using the Plex Movie/TV Agents?

4

I just rolled back to that version and it’s fine.

5

No error message, no highlight on hover, mouse does not change to click icon.

It’s like there’s no link at all.

Plex.3.log (140.5 KB)

1 Like
6

Are you clicking on items in one of your personal libraries or is this about some content from Discover / Where to watch?

1 Like
7

Sorry, forgot to add to enable Debug logging.

Settings > Show Advanced > Debug Level > Enabled

Does this issue also occur on https://app.plex.tv? Also, server logs, please.

8

We found the issue and will try to get a fix out for web and desktop a soon as we can. It is related to the version of server if you upgrading PMS to 1.28.1 or later will fix the issue but I understand if you have a reason to be on a lower version

9

The stars aligned and this should be fixed

1 Like
10

What is the new version number?

11
12

Received the latest update, all working now!

Thanks

1 Like
13

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