Running an UnRAID server with Plex media serve on it. Works like a charm and has done for weeks however recently broke my media up into a nice folder structure, migrated the data over and now my Plex cant pick anything up. I believe I to be something to do with metadata as I recently had to reinstall Sonarr and I may have missed a setting.
Any suggestions let me know and I’ll buy you a beer!
Both Shares the data stored in are public and the issue still persists. Really struggling to get my head around it as Plex can see the data in the Directory.
Ok… if you can see the folders when editing the library it means at least those are properly visible to Plex.
Did I read your OP correct that when scanning that library, it remains empty and doesn’t find these 2 shows?
If so… did you by chance make any changes to the files and how they’re named? One reason for Plex to ignore files can also be that they don’t match an expected naming schema. So TV episodes are only added to Plex if their file names have a ... sXXeYY segment (where XXrefers to the season and YY refers to the episode number).
Correct, When doing a scan library nothing is found… The Files haven’t been modified and I’ve tried using both files that worked previously and new files downloaded and renamed by Sonarr.
Are you sure that’s the same folder?
The library edit dialog above shows you’re referring to /TV Shows/ while the files you posted last are showing up in /media/TV Shows/.
In that case… let’s return to Plex and go to the edit library dialog.
If you add another folder and navigate to /TV Shows/Family Guy/Season 16… does Plex see files in that folder? (no need to add that actual folder… it’s just an easy test to see if Plex can see the files; if they’re visible in that dialog, it means they’re accessible to Plex – as an alternative to going through the files in a terminal using ls)
here we go…
the good news… your issue has nothing to do with permissions or metadata.
the bad news… your Plex Media Server’s database has for some reason been corrupted.