Can’t login to my newly installed Plex(pass) Server

Plex Media Server
1

Hi,
I just recently installed Plex (PMS PlexPass Version) on OpenSUSE Tumbleweed. I followed the instructions for moving over from a previous install but cannot seem to log in. When I visit the page that should allow me to login, it simply says “ This XML file does not appear to have any style information associated with it. The document tree is shown below. ” It has a lot of code on it with nothing that looks like the familiar Plex login page.

I’m not sure what to do. I guess I did something wrong but not sure what that is or how to fix it. I stopped the service from running before moving the files from the previous install over. I rebooted, and tried to sign back in (after restarting the service once everything was moved over). But now I cannot. It’s not showing the server in my settings. When I try to visit the page directly (http://deviceIPaddress:32400) I get that page of code with the error above. Please help. Thanks in advance. :slight_smile:

Server Version#:
Player Version#:

2

You forgot to add the /web part to the URL.

http://IP.addr.of.server:32400/web

1 Like
3

Thanks @ChuckPa. I was freaking out. I didn’t know it needed the /web moniker if it was on the local host machine. I still don’t fully understand it - but am really thankful that it worked. :slight_smile:

4

It does seem, and is, a bit non-standard at first.
Most web servers don’t need you to specify which first-level URL to hit.

PMS is that exception.

It’s because there are so much information there to be had:

http://ip.addr.of.host:32400/

  1. <blank> - the full XML dump of the server and its services.
  2. identity - Version of PMS and if claimed or not.
  3. web - the Plex web client load endpoint.

There are a bunch more. They are all used by the client apps.
(Everything talks to the PMS “web server” front end)

5

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