Can’t pause, fast forward, etc during a show/movie with new updates!

Plex Players Smart TVs
1

Server Version#: newest
Player Version#: newest
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

5 Likes
2

I am also having this problem after the update.

4 Likes
3

Same issue on my end

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4

Also having this issue.

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5

Same +1

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6

Same. Also, in the settings menu the directional arrows don’t work so settings are completely not usable.

3 Likes
7

Try Power cycling the Roku and Reset the Cache.

Avatar / Settings / Advanced / Reset Cache

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Does this work for anyone?

9

That works for me most of the time.

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Seeing it is not a total Fix, I too had to uninstall and re install then power cycle. Not using the remote with standby

11

I had to uninstall app on Roku. Then system restart and add app back for any playback controls to work.