Server Version#:1.28.1
Player Version#:
When I could not access the server after updating the password, I upgraded manually in QNap from 1.25 to 1.28.1.
But now it will not even tell me if it is claimed, using http://<IP_OF_QNAP>:32400/identity
What should I do?
Well… have you tried to access the server locally and re-link it to your account (via http://{ip of qnap}:32400/web)?
Yes, I am at home trying the IP address. Will now use Qfinder and login that way. What should I check if I manage to login? I did change the password also as everyone else with problems.
Try and follow this:
And if still not working, post a zip with PMS Logs
But I am not sure what to do? The check for claimed/unclaimed, does not respond anything? Should I then try to get logs?
and I cannot find the Logs folder inside Plex, so how do I find the logs? I am using Qnap.
Have you, as stated in the post I linked towards, enabled the PlexData share ?
To make clear the steps normally done because your posts indicated some confusion, after a password change, you use an incognito mode browser on the same subnet and go to
http://QNAPLOCALIP:32400/web
That’s the exact way you need to do it. Not using the identity page, not using https.
You don’t need QFinder because you’re not logging into the QNAP desktop.
You’re only trying to open an insecure browser window to a running computer.
If you can’t even open that web page using the local IP address of the QNAP, you have problems these employees can help you solve with deeper tools, like QFinder and the plex data share.
Just my opinion.
The PlexData share was already there with no data volume mounted. So could not create this share. How?
If endpoint /identity doesn’t work, I suspect PMS is not airborn 
What do you mean?
yes, I cannot open it anymore.
yes, tried opening it with insecure browser.
I have enabled ssh and can log in, but I think I also need to add my 2FA code to the password or something like that.
QNAP ignores 2FA when using SSH.
I do something like:
ssh admin@192.168.1.20
<mypassword>
/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/plex.sh
to get usage and then maybe restart it
Trying…
[atle@QN453BE /]$ /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/plex.sh
-sh: /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/plex.sh: No such file or directory
[atle@QN453BE /]$
Use tab completion to find your path repeatedly. Does that make sense? There’s a piece of code i can find to tell you the path, but I figured Tab was easy enough.
/share/CAC<TAB Key>
The command to find your directory is this:
getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path
thanks, found it, and I- am now in its path. Should I run the plex.sh?
