Server Version#:1.28.1 Player Version#: When I could not access the server after updating the password, I upgraded manually in QNap from 1.25 to 1.28.1. But now it will not even tell me if it is claimed, using http://<IP_OF_QNAP>:32400/identity What should I do?

[image] Atledale: [atle@QN453BE /] You must auth as admin, and then do this

Well… have you tried to access the server locally and re-link it to your account (via http://{ip of qnap}:32400/web)?

Yes, I am at home trying the IP address. Will now use Qfinder and login that way. What should I check if I manage to login? I did change the password also as everyone else with problems.

Try and follow this: [image] (Re-)Claiming a QNAP Plex Media Server Tips, Tricks & How-Tos (Re-)Claiming a QNAP based Plex Media Server: Note: When browsing towards your QNAP, you need to use the IP Address of it. If in doubt, you can see it in QFinder [i…

But I am not sure what to do? The check for claimed/unclaimed, does not respond anything? Should I then try to get logs?

and I cannot find the Logs folder inside Plex, so how do I find the logs? I am using Qnap.

[image] Atledale: and I cannot find the Logs folder inside Plex, so how do I find the logs? Have you, as stated in the post I linked towards, enabled the PlexData share ?

To make clear the steps normally done because your posts indicated some confusion, after a password change, you use an incognito mode browser on the same subnet and go to http://QNAPLOCALIP:32400/web That’s the exact way you need to do it. Not using the identity page, not using https. You don’t …

The PlexData share was already there with no data volume mounted. So could not create this share. How?

[image] nibbles: http://QNAPLOCALIP:32400/web If endpoint /identity doesn’t work, I suspect PMS is not airborn :wink:

[image] Atledale: with no data volume mounted. What do you mean?

Cannot access Plex in Qnap after upgrading (and also changed the password)

Plex Media Server

dane22 August 29, 2022, 3:36pm 4

Try and follow this:

And if still not working, post a zip with PMS Logs

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Cannot access Plex in Qnap after upgrading (and also changed the password)

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