Server Version#: Latest
I can’t access my Plex server. Not even the settings page, all I get is a large blank Plex-branded page. I have managed to track down the main log file which I have pasted below, but I have no idea how to get a diagnostics dump etc. without being able to access the server.
I have deleted and reinstalled the docker and get exactly the same result. If I close the window and attempt to re-access the server then I don’t even get the Plex branding. It just refuses to connect.
UNRAID docker logs show no problems. Although the main UNRAID log file does indicate that Plex had a segfault some hours ago due to an error in libcurl.so (which also seems to be involved in one of the errors near the bottom of the Plex log file).
Any ideas? I am starting to get desperate.
Sep 28, 2021 09:35:51.721 [0x1544173d9b38] INFO - Plex Media Server v1.24.3.5033-757abe6b4 - Docker Docker Container x86_64 - build: linux-x86_64 debian - GMT -04:00
Sep 28, 2021 09:35:51.721 [0x1544173d9b38] INFO - Linux version: 5.10.28-Unraid, language: en-US
Sep 28, 2021 09:35:51.722 [0x1544173d9b38] INFO - Processor Intel(R) Xeon(R) CPU E5-2680 0 @ 2.70GHz
Sep 28, 2021 09:35:51.722 [0x1544173d9b38] INFO - Compiler is - Clang 11.0.1 (https://plex.tv e0c29d5827bc4eaaa2ceb882cbeed224b0960173)
Sep 28, 2021 09:35:51.722 [0x1544173d9b38] INFO - /usr/lib/plexmediaserver/Plex Media Server
Sep 28, 2021 09:35:51.762 [0x15441a8f00c8] INFO - SQLITE3:0x80000001, 283, recovered 357 frames from WAL file /config/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal
Sep 28, 2021 09:35:54.799 [0x15441a8f00c8] INFO - SQLITE3:0x80000001, 283, recovered 811 frames from WAL file /config/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.blobs.db-wal
Sep 28, 2021 09:35:54.915 [0x15441a8f00c8] INFO - [CERT/OCSP] Successfully retrieved response from cache.
Sep 28, 2021 09:35:55.051 [0x154415669b38] WARN - Couldn’t determine bundle identifier for plug-in at: “/usr/lib/plexmediaserver/Resources/Plug-ins-757abe6b4/WebClient.bundle”
Sep 28, 2021 09:35:56.204 [0x1544157cdb38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability
Sep 28, 2021 09:35:56.204 [0x1544157cdb38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability-platforms
Sep 28, 2021 09:35:56.240 [0x154415a46b38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability
Sep 28, 2021 09:35:56.240 [0x154415a46b38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability-platforms
Sep 28, 2021 09:35:58.499 [0x154416c14b38] WARN - SLOW QUERY: It took 690.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.500 [0x154414c6db38] WARN - SLOW QUERY: It took 710.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.500 [0x154414e73b38] WARN - SLOW QUERY: It took 730.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.501 [0x154414eb6b38] WARN - SLOW QUERY: It took 710.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.502 [0x154414cf3b38] WARN - SLOW QUERY: It took 750.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.502 [0x154414d16b38] WARN - SLOW QUERY: It took 760.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.502 [0x154414f1cb38] WARN - SLOW QUERY: It took 740.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.503 [0x154414d9cb38] WARN - SLOW QUERY: It took 750.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.504 [0x154414c0ab38] WARN - SLOW QUERY: It took 740.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.504 [0x154414cd0b38] WARN - SLOW QUERY: It took 790.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.506 [0x154414dbfb38] WARN - SLOW QUERY: It took 810.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.506 [0x154414f98b38] WARN - SLOW QUERY: It took 810.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.506 [0x154416c37b38] WARN - SLOW QUERY: It took 800.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.506 [0x154416c94b38] WARN - SLOW QUERY: It took 810.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.506 [0x154414f3fb38] WARN - SLOW QUERY: It took 810.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.507 [0x154414ed9b38] WARN - SLOW QUERY: It took 820.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.508 [0x154414d79b38] WARN - SLOW QUERY: It took 840.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.508 [0x154416c71b38] WARN - SLOW QUERY: It took 810.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.511 [0x154416cb7b38] WARN - SLOW QUERY: It took 840.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.512 [0x154414e50b38] WARN - SLOW QUERY: It took 780.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.519 [0x154416c14b38] WARN - SLOW QUERY: It took 240.000000 ms to retrieve 59 items.
Sep 28, 2021 09:35:58.521 [0x154414d16b38] WARN - SLOW QUERY: It took 220.000000 ms to retrieve 40 items.
Sep 28, 2021 09:35:58.524 [0x154414c0ab38] WARN - SLOW QUERY: It took 230.000000 ms to retrieve 46 items.
Sep 28, 2021 09:35:58.527 [0x154414e73b38] WARN - SLOW QUERY: It took 320.000000 ms to retrieve 47 items.
Sep 28, 2021 09:35:58.530 [0x154414d79b38] WARN - SLOW QUERY: It took 280.000000 ms to retrieve 55 items.
Sep 28, 2021 09:35:58.531 [0x154414cf3b38] WARN - SLOW QUERY: It took 390.000000 ms to retrieve 63 items.
Sep 28, 2021 09:35:58.531 [0x154414f1cb38] WARN - SLOW QUERY: It took 370.000000 ms to retrieve 62 items.
Sep 28, 2021 09:35:58.538 [0x154416c71b38] WARN - SLOW QUERY: It took 450.000000 ms to retrieve 59 items.
Sep 28, 2021 09:35:58.539 [0x154414ed9b38] WARN - SLOW QUERY: It took 470.000000 ms to retrieve 81 items.
Sep 28, 2021 09:35:58.540 [0x154414f3fb38] WARN - SLOW QUERY: It took 490.000000 ms to retrieve 74 items.
Sep 28, 2021 09:35:58.540 [0x154416cb7b38] WARN - SLOW QUERY: It took 450.000000 ms to retrieve 69 items.
Sep 28, 2021 09:35:58.582 [0x154414eb6b38] WARN - SLOW QUERY: It took 530.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.583 [0x154414c6db38] WARN - SLOW QUERY: It took 540.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.583 [0x154414dbfb38] WARN - SLOW QUERY: It took 570.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.585 [0x154414e50b38] WARN - SLOW QUERY: It took 570.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.585 [0x154414c0ab38] WARN - SLOW QUERY: It took 570.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.585 [0x154414d9cb38] WARN - SLOW QUERY: It took 590.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.587 [0x154414e73b38] WARN - SLOW QUERY: It took 560.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.588 [0x154416c14b38] WARN - SLOW QUERY: It took 650.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.588 [0x154414cf3b38] WARN - SLOW QUERY: It took 540.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.589 [0x154414d16b38] WARN - SLOW QUERY: It took 560.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.591 [0x154416c37b38] WARN - SLOW QUERY: It took 640.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.592 [0x154414f1cb38] WARN - SLOW QUERY: It took 610.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.592 [0x154416c94b38] WARN - SLOW QUERY: It took 660.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.598 [0x154414d79b38] WARN - SLOW QUERY: It took 610.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.599 [0x154414c6db38] WARN - SLOW QUERY: It took 240.000000 ms to retrieve 35 items.
Sep 28, 2021 09:35:58.600 [0x154414e50b38] WARN - SLOW QUERY: It took 210.000000 ms to retrieve 34 items.
Sep 28, 2021 09:35:58.601 [0x1544153b5b38] ERROR - getaddrinfo(172-17-0-1.abcdefghijklmnopqrstuvwxyz012345.plex.direct) failed: -2
Sep 28, 2021 09:35:58.604 [0x154414ed9b38] WARN - SLOW QUERY: It took 630.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.605 [0x154414c0ab38] WARN - SLOW QUERY: It took 300.000000 ms to retrieve 46 items.
Sep 28, 2021 09:35:58.607 [0x154414cd0b38] WARN - SLOW QUERY: It took 650.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.607 [0x154416c14b38] WARN - SLOW QUERY: It took 230.000000 ms to retrieve 59 items.
Sep 28, 2021 09:35:58.607 [0x154416c71b38] WARN - SLOW QUERY: It took 600.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.608 [0x154414e73b38] WARN - SLOW QUERY: It took 290.000000 ms to retrieve 47 items.
Sep 28, 2021 09:35:58.608 [0x154416cb7b38] WARN - SLOW QUERY: It took 550.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.609 [0x154414f3fb38] WARN - SLOW QUERY: It took 570.000000 ms to retrieve 1 items.
Sep 28, 2021 09:35:58.609 [0x154414cf3b38] WARN - SLOW QUERY: It took 270.000000 ms to retrieve 63 items.
Sep 28, 2021 09:35:58.611 [0x154414f1cb38] WARN - SLOW QUERY: It took 210.000000 ms to retrieve 62 items.
Sep 28, 2021 09:35:59.165 [0x154415ca7b38] ERROR - [EventSourceClient/pubsub] getaddrinfo(172-17-0-1.abcdefghijklmnopqrstuvwxyz012345.plex.direct) failed: -2
Sep 28, 2021 09:35:59.165 [0x154415ca7b38] WARN - [EventSourceClient/pubsub] MyPlex: attempted a reachability check but we’re not yet mapped.
Sep 28, 2021 09:36:04.576 [0x1544157cdb38] ERROR - Error issuing curl_easy_perform(handle): 28
