I received the email and followed all the instructions as direction and boy am I sorry I did so. I’ve got very strong passwords so I probably should have let it be, but here we are. I cannot even see my server name listed on my plex homepage, much less being told I need to claim it again. Can som…

[image] mm98: You “■■■■■■ up” @ChuckPa :sweat_smile: … blank XML attribs, when username and e-mail is not found. PMS says … f**k off … To be fair … this was actually me … double logDebug XML attribs. I’ll show myself out …

[image] ChuckPa: Stop Plex Edit Preferences.xml Update Existing DEBUG options or Add logDebug="1" before the closing </> SAVE Start PMS Do you want this enabled, and I then try to run the script again (with stopped PMS) ? …

I would like logDebug="1" (debug logging) enabled for when you start PMS. Please stand by one minute… I’m finishing up some more work on this bandaid script of mine

Check DM … logs for both cases should be there :wink:

Thanks ChuckPa Appreciate the help I get the claimed=“0” when i run the curl http://ipaddress:32400/identity command. What are the next steps please?

[image] shadytree: What are the next steps please? [image] (Re-)Claiming a QNAP Plex Media Server Tips, Tricks & How-Tos (Re-)Claiming a QNAP based Plex Media Server: Note: When browsing towards your QNAP, you need to use the IP Address of it. If in …

Yes have run that and confirm is Not Claimed (claimed=“0”)

Then continue with the claiming process as listed in the article, and start from the top, and work your way down until you hit one that works/fits your setup

SUCCESS via Claim PMS via a 3rd. Party tool Thank you for the patience and assistance.

chuckPA, Can you make the instructions to reclaim your server simpler for us old folks?

Cannot access QNAP Plex Since resetting password

Plex Media Server NAS & Devices

dane22 August 25, 2022, 8:40pm 57

Topic		Replies	Views
One NAS say"claim" other "Not authorized" after password reset- "PlexData" path in docs seems wrong NAS & Devices server-qnap	44	342	December 25, 2025
Server reports "Not authorized: You do not have access to this server" after password reset Plex Media Server server-linux , server-qnap	46	1150	November 29, 2022
Server credential reset utility for Linux-based platforms Tips, Tricks & How-Tos server-linux , server-asustor , server-docker , server-netgear , server-synology , server-western-digital	251	5131	March 22, 2023
This has been asked 1000 times but ... how does someone fix this stupid issue of claiming the server Plex Media Server server-qnap	29	296	April 7, 2023
Plex Media Server on Snap NAS is completely unfindable after password reset NAS & Devices server-qnap	29	466	December 1, 2022

Cannot access QNAP Plex Since resetting password

Related topics