Cannot access QNAP Plex Since resetting password

I would suggest that you take a look at this tutorial from QNAP. Describes what is needed for SSH on QNAP (how you enable it) and how to connect to your NAS with putty.exe.

https://www.qnap.com/en/how-to/faq/article/how-do-i-access-my-qnap-nas-using-ssh