My Plex server is suddenly no longer accessible in the web player

[alexb148]

I am having an issue where trying to access my Plex server via https://app.plex.tv/desktop/ is simply not working, for no apparent reason. It simply says “Content not available” and all my libraries are inaccessible. This is even on the same local network as my server. It hasn’t been working for several days now.

However:

All of my apps on the local network (iOS, iPad, Apple TV) can access and play content absolutely fine.

My phone can also play content fine over 4G.

My Plex server is run on a Mac Mini. My server at http://127.0.0.1:32400 says remote access is enabled fine.

I’m baffled - I don’t know why web browser access has suddenly stopped working, and I don’t know how to fix it. I haven’t changed anything. Any ideas? Thanks!

Server Version#: 1.32.5.7349
Player Version# (Local Mac Mini): 4.108.0
Player Version# (Online): 4.114.2

Plex Media Server Logs_2023-08-29_19-18-50.zip (1.8 MB)

[rhummelmose]

Same here, though my server is running on Ubuntu. It says access not secure.

[alexb148]

I am still having this issue a few months on, with no luck fixing it.

I seem to not be the only one, I think this post describes the same issue. Unfortunately the provided solution has not worked for me:

Webapp app.plex.tv no longer can access my server locally all of a sudden

Server Version#: docker plexinc/pms-docker:1.32.5.7349-8f4248874 Player Version#: app.plex.tv https://app.plex.tv suddenly not working for any computer devices on my local network only. - Server shows up as unavailable. Have tried reverting to older container images upto 3months back and no difference. Remote access is showing up as all good and green ticks if I jump onto the settings via its ip/port/ If I access from externally with the webapp - all good If I install the dedicated window…

I am also wondering if these posts are regarding the same issue:

Web Player cannot find server locally

Here’s something I just tested that is making me pull my hair out - I’m on a completely separate and remote network than my Plex network right now and I’m able to access app.plex.tv via Cellular but if I connect to my friends Wi-Fi, I can no longer connect. So at this point, I can’t connect to my own plex from my own LAN network or my friends network but it somehow works over cellular.

Unable to connect via my PC (but works fine with Shield and Roko)

So this morning for the first time I am unable to connect to my Plex PC server with another PC - says “unable to connect securely”. NOTHING has changed for me and all my other connections via Shield and Roku (on my televisions) have any problems. I rebooted the Server PC with no luck. I can’t even connect ON the Server PC (again, it serves the other devices just fine, but doesn’t appear to like a Windows Browser Plex connection - I’m using Chrome, if that matters). Not that it’s important, b…

App.plex.tv is unable to connect to "Server" securely

Server Version#1.32.2.7100 Player Version#:9.23.0.1746 I am unable connect to freshly made server, from fresh installs of Plex and Plex Media Server (from the Playstore) to add content to the library. Security settings are default and I am struggling to understand why I can’t gain access to the media server. It is running without a hitch a day ago. I also checked the router and that seems fine to. Just bought Plex Pass and I am wondering if that has caused an issue? Could my security certifi…

Plex web server reachable remotely, and locally from TV and phone but not locally from PC

This is VERY weird indeed. Last ping was 15 minutes ago. CREATED 5 MONTHS AGO LAST SEEN 15 MINUTES AGO PUBLISHED YES (xxx.xxx.xxx.xxx:32400) LOCAL ADDRESSES 192.168.1.73 Are there any active Layer 2 VLANs active?

Cannot connect securely to Plex server from home internet

Server Version#: 1.32.6.7468 Player Version#: 4.108.0 Something happened lately causing me to be unable to connect from my home internet, to my Plex server via https://app.plex.tv - I get the dreaded “app.plex.tv is unable to connect to “Rhino” securely”. I can access it without issue directly or via https://app.plex.tv from my office or cellular network. I can also stream from home via the apps on iOS and tvOS. My home IP is [removed by mod] Home for help, thanks! Rasmus

In short, looking through the forums it seems like lots of people are having the same issue, and I am surprised this hasn’t been resolved by Plex yet. They obviously made a change that has broken something for some people.

[mike_kelleytown_com]

Actually MY problem went away after I updated the Plex server (which I had to do via the Plex app on my iPad - I couldn’t do it via any PC (because of the issue connecting with the browser - note: I did NOT try to put the Plex app on any Windows machine and perhaps that might have worked). I could connect via Roku or Shield but the lack of keyboards on them make doing anything pretty awful.

Anyway, if folks have this issue I’d highly recommend checking for Server updates and doing them if they are available. After I updated all started working again just fine.