Cannot change Display Mode on Nvidia/Android TV

Plex Players Streaming Devices
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1

Server Version#:1.40.5.8897
Player Version#:10.21.0.1442

I am unable to change the Display Mode settings of a video that is playing. When i go to Playback settings and scroll down, it goes from Sleep Timer to Show Nerd Statistics and bypasses the Display Mode option (which is showing as Zoom).

This is a problem becuase i have many items which have different video sizes (for example movies that are 1920x808 which should play with black bars added to top and bottom. I was able to set this by changing the Display Mode setting. But it is now stuck on zoom so everything is being zoomed in so parts of the frame are being lost.

2

Thanks for reporting, filling a ticket for this now.

3

Until it’s fixed there is a weird work around if you select an SRT subtitle (or download a subtitle using the search feature) the option “Subtitle Styling” appears in the menu, you can then scroll down an select “Display Mode” if you scroll down to “Nerd stats” again it’s not selectable until you scroll to the top and down again. I will let you know when a fix is available

5

Great. Thanks for the quick reply and temporary workaround.

6

The fix has been released in the latest beta version 10.21.0.1497.

7

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