Cannot Claim Plex Server - TrueNas Scale

Server Version#: 1.28.2.6151_1.7.20
Player Version#: web

TrueNAS-SCALE-22.02.3

Hi all! I am having trouble claiming my server. I have read through most of the related threads here but have not found the exact solution to my problem.

1.) I uninstalled Plex and reinstalled a few times but with no luck.
2.) nslookup plex.tv worked successfully.

To note:
1.) I previously had set up a plex server on an old laptop associated with this account and it all worked well. I uninstalled all Plex-related apps on that laptop but is there something else I should have done?
2.) In my plex Library folder, there is a Preferences.xml file - upon opening it, the PlexOnlineToken field is blank (PlexOnlineToken=“”/>) - even though I provided a Plex Claim Token during the install…are these the same thing?

I’d be happy to provide any additional info, been working on this for the last 3 days but with no luck just yet! While I appreciate this learning experience, it is starting to become bothersome!

Also - this update is always here, would that cause this issue (not sure how to update an app in TrueNas just yet from an outside source.

Version 1.28.2.6151 An update is available. Please install manually.

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