Cannot claim server

Plex Media Server NAS & Devices
1

I reinstalled the OS on my server. I had been running plex server via the official container https://hub.docker.com/r/plexinc/pms-docker/
previously I had been using the plexpass tag but it appears there may be a problem with them now. They’re only 65 Mb while the regular container image is 174 Mb.

Anyway, I’ve tried

  • running the server with a claim code
  • I’ve deleted all of my server config
  • I’ve deleted browser cookies/cache
  • I’ve tried deleting the old server from plex.tv

I’ve tried claiming the server via every way I could find on the forums. It still won’t claim for me.

I get various errors depending on if I start the server with a clean config directory or if I relaunch it and try to claim it in the settings. Any other ideas of what I can try to get this to work?

FWIW I’m running the container with --net=host which automatically exposes ports on the host.

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2

Just for clarification, I had been running plex in a container on my host (before reinstalling the OS) for a couple of years now. Everything else appears to work fine except for being able to claim the server.

3

I think I figured this out. Even though I deleted the old server I had reinstalled the OS with the same hostname. When I was running the container I used --net=host which was using the hosts hostname. I changed the container to pass through only the specific ports necessary using -p and then set a different hostname via -h and I was able to claim the server.

I’m still not exactly sure why it happened when I deleted the old server, but at least I figured out a work around.