Cannot connect Netgear Nighthawk x10 r9000 to plex!

Plex Media Server NAS & Devices
1

Server Version#: Current Plex version: 1.18.3.2156-349e9837e Jan 14, 2020
Player Version#: All up to date

when in plex server login on the x10 i click on open plex to sign in it gives me this error.

This site can’t be reached

10.0.0.1 refused to connect.

Try:

ERR_CONNECTION_REFUSED

I have factory reset the router, reinstalled plex everything i can do. please help.

2

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