I’m sorry if I missed your posts. This is your thread after all.
I would like to ask you to do the following:
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Stop Plex in Package Center
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In your brower window (the one open to app.plex.tv) – sign out (upper right)
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open a new incognito (private) window.
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Start PMS
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Substituting the appropriate address: http://ip.addr.of.syno:32400/web
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Look at the address bar.
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Is it still the address of the Synology or did it jump to app.plex.tv ?
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If it jumped to app.plex.tv then
a. Stop plex
b. Using these steps, manually zip up the log files and attach them for me here
Synology FAQ - Questions, Answers, and a few How-To's -
if it is still the address of your Synology, Can you log in now?
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If not, stop Plex and use the FAQ steps above to also obtain the logs.