Cannot connect to Plex any more

@hermandevries

I’m sorry if I missed your posts. This is your thread after all.

I would like to ask you to do the following:

  1. Stop Plex in Package Center

  2. In your brower window (the one open to app.plex.tv) – sign out (upper right)

  3. open a new incognito (private) window.

  4. Start PMS

  5. Substituting the appropriate address: http://ip.addr.of.syno:32400/web

  6. Look at the address bar.

  7. Is it still the address of the Synology or did it jump to app.plex.tv ?

  8. If it jumped to app.plex.tv then
    a. Stop plex
    b. Using these steps, manually zip up the log files and attach them for me here
    Synology FAQ - Questions, Answers, and a few How-To's

  9. if it is still the address of your Synology, Can you log in now?

  10. If not, stop Plex and use the FAQ steps above to also obtain the logs.