Server Version#: 1.30.2.6563
Player Version#: 1.32.2.3478
Hello,
I’m running Plex HTPC on Windows 11.
When I try to play DTS or Dolby True HD my av receiver only get Stereo.
So I enable Audio Exclusive, select AV receiver in Audio Device. Set Device Kind to HDMI, Audio Channel to 7.1 and check every codec ACE, EAC3, TrueHD, DTS (DCA) and DTS HD.
This working fine, except for Dolby Atmos.
The movie doesn’t start and I get this message : “Cannot convert this item. Implementation for audio decoder ‘Dolby Atmos’ not found”.
When I try with Plex Desktop or the old Plex Media Player, it’s working fine.
Thank you for your reply, I found the root cause and this is my mistake.
Let me explain quickly, I’d like to know which movie is in Dolby TrueHD and which one is in Dolby Atmos, because currently Plex doesn’t display any difference one this.
So for years I have a script that change the codec name, add a tag and build a collection from it. Like this :
sqlite(“REPLACE INTO taggings (metadata_item_id, tag_id, created_at) VALUES (‘$($movie.id)’,‘34905’,‘$now’)”)
sqlite(“UPDATE media_streams SET codec = ‘Dolby Atmos’ WHERE id = $($movie.streamid)”)
I don’t have any issue with PMP that I’m using for years, but recently I started to use Plex HTPC… and it sound’s like it does not appreciate this change.
I revert back the codec for one movie and this is working fine.
If you have a solution to identify Dolby TrueHD from Dolby Atmos, I’ll take it
Thank you again for your reply, sorry and have a great day.
Change the title of the track. Some, but not all, clients display it when (a) there are multiple audio tracks, and (b) you are selecting the audio track to play. Works for embedded subtitles too.
