Cannot convert this item

Server Version 1.19.3.2764

Player Version is app.plex.tv

Since idk which logs is pertinent, I join everything.
Does someone has any idea ?

Plex Media Server Logs_2020-05-10_14-02-41.zip (382.9 KB)

Hello, I am trying to play a movie but I get this error:

Cannot convert this item. Implementation for audio decoder ‘dca-ma’ not found.

I’m assuming this file need to be transcoded.
Seems like a lot of errors are popping up with
Access is denied and The system cannot find the path specified for directory "c:Transcode\Sessions"
Also found this
May 10, 2020 14:02:18.570 [7164] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations

Do you have any idea from where it could come these errors ?
I am having many issues since a few month but the computer is very powerfull, I am running windows 10 on a Intel NUC NUC8i7HVK i7-8809G

Should I try to uninstall PMS and reinstall ?

Not yet.

Does Plex have access to the folder "c:Transcode\Sessions" ?

This is not even a right path and c:\Transcode\Sessions doesnt exist on my computer :confused:

Can you verify the temp path for the transcoder?
Under settings–>Transcoder. You will need to click Show Advanced
mceclip1-13

More info here.

The path was empty.
I now created a folder on my drive and put the path in this setting.
My conf is:

What are the results from that? Anymore issues?

It seems to have solve the problems, I tried yesterday with another movie, it worked perfectly.
Thanks for your help.

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