Cannot delete artist

Plex Media Server
1

Server Version#:???
Player Version#:???

I have an artist in my library for which there are no albums and no folder in my Plex music folder. The artist’s image has a red trash can over it. When I try to delete the artist, i get the message “cannot empty trash.”

Any idea how I can fix this? It is very annoying!

2
  1. reload the web app in your browser (F5), then immediately
  2. Edit your music library,
    go to the ‘Add Folders’ tab and verify that every path in there points to a folder which is:
  • existent
  • accessible to Plex Server
  • not completely empty(!)
  1. Empty trash of your music library
3

Thanks @OttoKerner - I tried this, and it did not work. When I go to edit my music library, there is no “add folders” tab. Because I have no Movies, TV Shows, Photos, or Home Movies, I deleted those folders from my Plex drive and emptied the trash for those libraries. But then when I tried to empty the trash for my music library, I still get told “there was a problem emptying the trash.” Note that I am able to delete other items out of my library – just this one pesky artist, where I deleted all albums for the artist but the artist continues to display with a red trash can over the artist image. Any ideas? Thanks!

4
  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.

5

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