Cannot exit full screen (no border, cross/arrows, minimize and cannot move a window)

I’ve gor Win10, two monitors

When I maximized or press TV Mode (don’t remember) - but when I return from full screen by pressing internal “inside arrows” button - no window border appears, no tools on the border, window is not movable, i cannot move it from one monitor to another:-(

Go to the home page of PMP.
Press F11
wait 2 seconds or so
Press F11 again
wait 2 seonds
Press F11 again

Alternatively you can also try Alt+Enter

If that still doesn’t work, end PMP (Alt+F4)
then seek out its configuration file plexmediaplayer.conf
and edit it
set the following keys in the "main" section to these values:

            "forceAlwaysFS": false,
            "forceFSScreen": "",
            "fullscreen": true,
            "layout": "auto",
            "useOpenGL": false,

Then start PMP again and see if it helped.

Thanks, OttoRetner,

nothing works - F11 just switches TV Mode on/off, configuration file - just the exact lines are already there…

The only method works - Disable second monitor - then border and corresponding buttons become reached - un-maximize window - turn on the second monitor and NEVER use TV Mode - full screen mode exits quite well - at least for one evening…

Is it possible that Windows somehow “stored” a bigger window size (i.e. bigger than your second monitor) when PMP is in its “windowed” state?
If so, you should be able to resize it while PMP is on your bigger monitor. Make it well smaller than the size of your second monitor.
Then switch it a few times using Shift+F11 between maximised window and regular window size.
Then exit it, while it is in the “small” state.

This should overwrite the size information which Windows has stored.

NEVER maximise the Plexweb view via the standard window controls. You can flip it into full screen mode from the play window. It will also come back down from the arrow thingies.

As soon as you maximise the window with the standard window controls upper right then go full screen… You’ve messed up. You’re now in for quite the adventure regaining control.

Thanks, JuiceWSA - seems this works… But why this behaviour occurs only while using two monitors?

No idea. I run 3 monitors, one is the TV I run PMP on. So long as the Plexweb window is never maximised its all good.

Apparently developers dont run more than one monitor or if they do they stay in TV mode all the time or the bug just isn’t important enough to fix.

Ok, thanks for the idea not to get into problem…

Ok, i made the mistake of maximizing this stupid program to full screen. I have spent days importing my library and am at the point where i am going to uninstall this crap because it hijacked one of my monitors and their is no way to minimize it. The only thing that I can get it to do is go from full screen mode to windows full screened mode and back and forth again. any other advice would be greatly appreciated.

FYI, I am on windows 10 newest with latest flex.

If you get into the ‘Max Window Lock Up Mode’… you just have to keep fiddling around until you can move the window via it’s grab-bar that may not be visible (probably isn’t, or you wouldn’t be having this issue, eh?). Once you are successful (good luck) you can 'corner grab the window and drag it smaller.

Also note:
Depending on how smart your Win10 is, the sizes of your monitors and how they’re dealing with this locked up Plex Nightmare - turning all, or one, or THE monitor this Plex thing is being displayed on, OFF - may kick the Window back into it’s senses and also kick it back to the main monitor (good luck with that too) - then swear to all that is holy never to make that mistake again.

I resized the window so it’s not quite as big as my smallest monitor. It’s kinda small on my TV, but hey… so be it. If my smallest monitor isn’t on when I click the PMP shortcut it opens on my TV automatically. It’s kinda small, but I can then click the fullsize button on the app - NOT THE WINDOW CONTROL! - and get into TV View Mode - then control it with my phone app. I can also browse the Plexweb view mode, using the mouse, start an item playing and go full size from the player, remembering to end full size before triggering this murderous phenomenon yet again.

… and may God have mercy on your soul.

@ChrisUrbane said:
Ok, i made the mistake of maximizing this stupid program to full screen.

Put it into the ‘windowed mode’ (that is the one that looks exactly like the regular web app).
then try CTRL+ENTER or Shift+F11 (always wait a few seconds after pressing the keys)

once you see the program’s title bar, press Alt+Space to activate the ‘window menu’
then you can use the arrow keys to pick ‘change size’
then you press ‘DOWN’ once, then up as often as needed until you see the lower edge of the program window appear.
Repeat the same with the left or right edge
see also Use your keyboard to move and resize windows - CNET

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Good advice - and by all means should be attempted.

As I recall once ‘The Lockup Mode’ has been achieved nothing much works any more.
It’s easy to get into this bug with two monitors and extremely easy with three - then all logic breaks down when a rift in space/time is created wherein only a ‘Fiddle’ seems to work.

:slight_smile:

How is this still an issue?

Found this because I was having the same issue with any multiple monitors.

If anyone else gets here, and nothing works, the solution that worked for me was fedda94’s solution:
(Stuck in full-screen mode - "Exit Full Screen" effectively does nothing)

I just had the same issue, where I could not leave fullscreen properly or move the window at all.
The fix for me was to change a part in "C:\Users\'UserName'\AppData\Local\PlexMediaServer\storage.json"

To be more specific I changed this
"state":{"geometry":{"height":1043,"width":1666,"x":7,"y":0}
to
"state":{"geometry":{"height":1043,"width":1666,"x":0,"y":0}

You can probably even set it to this, which will set the window to size to default on next application start
"state":{"geometry":{"height":0,"width":0,"x":0,"y":0}

@OttoKerner said:
Alt+Space to activate the ‘window menu’

So I have 4 monitors (all at 3440x1440), and the PMP after (or possibly during) an update locked itself to my bottom right monitor. I did some googles and came across this article and Mr OttoKerner had what I needed to get to the fix. I did Alt+Space to get the ‘window menu’ to appear (havent seen this windows combo before so now its in my tool box for future use) and then chose the ‘move’ option. Once chosen you use the arrow keys to reveal the title bar and then blessedly you can then re-gain control of the PMP.

Honestly…Devs should fix this so as to not be a possiblity IMO.

Thanks Mr OttoKerner!

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