Server Version#:1.22.3.4392 Player Version#: I am now, for some reason, unable to access my NAS Plex Music Server after using it with music for several months. I am getting an error “Playback Error - Please check that the file exists and the necessary drive is mounted” How do I check this? Than…

How are you trying to access your server? Are you using a Plex client app or the browser version. If you’re accessing your server through the browser… are you using http://app.plex.tv/desktop or the local IP address of the QNAP to access it (http://[QNAP IP address]:32400/web)?

Tom, Thanks for the question. I have used both log-ons and get the same error with both. Regards!

So you can access it, you can navigate through your library but you cannot play anything from the browser. Do you get the same when using another Plex app (e.g. Plex on Android/iOS/Roku/…)?

Using the iPhone app the music will not play but I do not see any errors.

Verify that you haven’t moved any of the folders/files with your music on your NAS Check that plex has permissions to read those folders if there is a plex user account that is running plex on your NAS verify that is active All this should be done through your NAS interface. When I Get this error …

I know how to do the first task. How do I confirm the other two? Thanks!

You’re going to need to read up about your NAS device. I have no idea what you have or how you have it setup. Perhaps revisit the plex install guide for your device, that may help. There should be a section in your NAS console for user accounts and then a file manager for permissions.

I am using QNAP 451+. Thanks I will do some research.

[image] Qnap faq.....read me first! Tips, Tricks & How-Tos Welcome to Plex QNAP FAQ: This post will try and answer some common questions related to the combination of QNAP and Plex Media Server For more general Tips & Tricks, see this First of all, we urge y…

Cannot find my NAS Plex Server

Plex Media Server

ChuckPa April 30, 2021, 12:10am 10

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Cannot find my NAS Plex Server

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