Server Version#: 1.43.0.10492
Player Version#:
Yesterday the system drive on my windows plex server died. Today I got a new drive and installed windows fresh. I still had my plex settings folder because I previously relocated it from appdata to another drive. I successfully pointed a brand new plex server installation to use those settings, and I have my libraries back.
Remote access is working “Fully accessible outside your network”, as I made sure the port forwarding config is good. However, I cannot access the server outside of the local machine, and I can see locally that there is no cert. I found the cert error in the logs, and they were requesting a cert for UUID 8adc5ba76e087a136a12669618736cb0eba91c56, and my old preferences had an old MachineIdentifier guid (MachineIdentifier=“61487dcb-8d9a-4dd5-8df9-e2f43890a051”), so after some research I tried replacing that MachineIdentifier to the new UUID.
Still no cert, and looking at the logs, I’m getting throttled with 429s. I have been restarting my server a lot today to try and get it running, so that may be why. Can I get some help unblocking this? Thanks.
Logs (I inserted spaces to unlinkify the links so I could post):
Mar 13, 2026 19:53:17.653 [4536] ERROR - [CERT] PKCS12_parse failed: error:11800071:PKCS12 routines::mac verify failure
Mar 13, 2026 19:53:17.653 [4536] ERROR - [CERT] Found a certificate, but couldn’t install it.
Mar 13, 2026 19:53:17.653 [4536] DEBUG - [CERT] CERT: Forcing refresh.
Mar 13, 2026 19:53:17.654 [4536] ERROR - [CERT] PKCS12_parse failed: error:11800071:PKCS12 routines::mac verify failure
Mar 13, 2026 19:53:17.654 [4536] DEBUG - [CERT] CERT: Unable to parse existing certificate, fetching a new one.
Mar 13, 2026 19:53:17.654 [4536] DEBUG - [CERT/HCl#1] HTTP requesting GET https:/ /plex.tv/api/v2/devices/8adc5ba76e087a136a12669618736cb0eba91c56/certificate/subject
Mar 13, 2026 19:53:18.243 [6188] DEBUG - [HttpClient/HCl#1] HTTP/1.1 (0.6s) 200 response from GET https:/ /plex.tv/api/v2/devices/8adc5ba76e087a136a12669618736cb0eba91c56/certificate/subject
Mar 13, 2026 19:53:18.368 [4536] DEBUG - [CERT/HCl#2] HTTP requesting PUT https:/ /plex.tv/api/v2/devices/8adc5ba76e087a136a12669618736cb0eba91c56/certificate/csr?reason=unreadable&invalidIn=0
Mar 13, 2026 19:53:18.461 [6188] DEBUG - [HttpClient/HCl#2] HTTP/1.1 (0.1s) 204 response from PUT https:/ /plex.tv/api/v2/devices/8adc5ba76e087a136a12669618736cb0eba91c56/certificate/csr?reason=unreadable&invalidIn=0 (reused)
Mar 13, 2026 19:53:18.462 [4536] DEBUG - [CERT/HCl#3] HTTP requesting GET https:/ /plex.tv/api/v2/devices/8adc5ba76e087a136a12669618736cb0eba91c56/certificate/download
Mar 13, 2026 19:53:18.548 [6188] DEBUG - [HttpClient/HCl#3] HTTP/1.1 (0.1s) 202 response from GET < same link > (reused)
Mar 13, 2026 19:53:19.238 [12552] DEBUG - [JobRunner] Job running: “C:\Program Files\Plex Media Server\CrashUploader.exe” “–directory=D:\Plex\Plex Media Server\Crash Reports\1.43.0.10492-121068a07” --version=1.43.0.10492-121068a07 --platform=Windows “–platformVersion=10.0 (Build 19045)” --serverUuid=8adc5ba76e087a136a12669618736cb0eba91c56 --userId=tonyjlee@gmail .com --sentryUrl=https:/ /o17675.ingest.sentry.io/api/1233455/ --sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx --vendor=Hewlett-Packard --model=x64-x64 “–device=HP Z420 Workstation”
Mar 13, 2026 19:53:19.247 [12552] DEBUG - [JobRunner] Jobs: Starting child process with pid 4740
Mar 13, 2026 19:53:19.330 [11188] DEBUG - Jobs: ‘C:\Program Files\Plex Media Server\CrashUploader.exe’ exit code for process 4740 is 0 (success)
Mar 13, 2026 19:53:19.550 [4536] DEBUG - [CERT/HCl#4] HTTP requesting GET https:/ /plex.tv/api/v2/devices/8adc5ba76e087a136a12669618736cb0eba91c56/certificate/download
Mar 13, 2026 19:53:19.631 [6188] DEBUG - [HttpClient/HCl#4] HTTP/1.1 (0.1s) 429 response from GET (reused)
Mar 13, 2026 19:53:19.631 [4536] ERROR - [CERT] CERT: Error acquiring new certificate: Failed to retrieve cert from plex: 429,
Mar 13, 2026 19:53:19.632 [4536] DEBUG - HttpServer: Listening on IPv6 as well as IPv4.
Mar 13, 2026 19:53:19.632 [4536] DEBUG - HttpServer: Listening on port 32400.
Mar 13, 2026 19:53:19.633 [4536] DEBUG - HttpServer: Listening on port 32401.
