Hallo, I have just tried to get DVR to work with my newly purchased HDHomeRun Connect. I run PMS on a headless Mac Mini. I usually use it for all my ripped DVDs, which I have uploaded onto my Mac Mini. The set up to get the DVR to work first seems very straight forward. I have set up the HDHomeRun Connect receiver, the receiver is connected, I can see the Programme guide, everything seems fine. But when I try to record something I get an ‘unknown error message’ and it fails to record and when I use iOX to watch something life I get the message ‘Couldn’t create the playback session for this item’. It seems a bit daft since I thought it is all a very easy set up but I am completely lost. Many thanks for your help
Hi, sorry you’re having trouble, please send us some logs so we can look into it:
Goto Settings > Help > Download Logs
Sorry,. I have only realised now that I received a response. I still have the problem, even after completely uninstalling Plex Media Server, deleting all the folders in the Library and reinstalling Plex Media Server. I am providing the log files here but I have to upload in two batches because they are more than 20 files.
sorry, quite difficult to get it right. I start again.
and the second batch
Ok, I think I have now uploaded all the log files. Hope you can help me with this as I am absolutely lost. M
You could have just uploaded the compressed file containing all the log files. No need to extract and upload individual files.
Ok, will do next time.
But I hope that some from the Plex team still sees my issues and can help me.
Hey, can you actually watch any TV with the device using the HomeRun application on a machine on your network?
One of these:
Are you sure the signal is actually watchable? Plex may be choking because of that.