Cannot log in anymore

Plex Media Server NAS & Devices
1

Hello,

I’m running into the issue of not being able to log into my Plex account anymore and with that being unable to log in and watch my shows & films, both on apps and webui.

I actually created a fresh one, just to be able to write in this community :expressionless:

I tried resetting my password, but never receive any email.
This is my desperate attempt to find a way to resolve this issue and log in again.

I’m running a Plex Server through the official Unraid Docker.

Thank you so much for helping out

2

What is the error message? Is there an error message?

You may want to contact https://www.plex.tv/contact/?option=billing-issues#p-contact

3

Thanks for the quick reply @OttoKerner!

I’m receiving the following:

The username or password is incorrect

4

Have you tried to use the “Forgot Password” link?

If you did, contact https://www.plex.tv/contact/?option=billing-issues#p-contact

5

Yeah, I never receive any email but did contact them now through the link.
Maybe they know more. Thank you!