Cannot log into account/cannot claim server - Windows

Plex Media Server Desktops & Laptops
1

Hi,

after the update to 1.18.2.2058, I am now unable to log into my Plex account either from my server, or from any client. I am getting the following error message " Internal Server Error. Something went wrong on our end".

Also, following attempts to solve this (reinstalling update, rolling back to previous versions, complete uninstall and reinstall), I am also now unable to claim my Plex Media Server (as I cannot log into my account). Can anyone advise?

I am receiving notifications via email each time I am attempting to log on, so the system is recognising the attempts.

Any ideas?

Server Version#: 1.18.2.2058
Player Version#:
Plex Media Server Logs_2019-11-25_23-34-53.zip (4.0 MB)

1 Like
3

Same issue here.

4

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