Cannot Rejoin Watch Together If Hosting

Plex Labs
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1

When I host a Watch Together session, those who I invite can come and go as they please, but if I as the host leave the video and try to rejoin, I get the error “Lost connection to the Watch Together session”.

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2

Been trying to reproduce. You get this error after hitting the resume button or when exactly?

3

Thanks for your response :slight_smile:
This is all being done in browsers;

  1. I invite a friend to start watching a tv show and it automatically starts streaming when he joins
  2. I close my stream by clicking the “close player” option at the bottom and it returns me to the dashboard
  3. On the dashboard I can see that there is a Watch Together session occurring and that I can join it.
  4. When I select Join, this is when I get the error.

If my friend leaves the stream, they are able to join again without error.

4

Thanks for steps. Which web browser are you using?

5

Firefox.

6

Does it work with any other browser. been trying on my Mac in Firefox and also on Windows and can’t repro.

If is possible to view the browser console logs

In Firefox anywhere on page right click and choose “inspect element” then in the panel that opens click on Console. then click to join session and copy those console logs to a text file after you see error. You can message them to me by clicking on my username/avatar and choose Message

7

So I just tinkered with it and here’s what I see happening.

  1. If I use Chrome I don’t have any problems. (I tried over and over, seemed fine)
  2. If I start in Chrome and then leave and join the show in Firefox, it still lets me join the stream.
  3. If I leave the show in Firefox, I can no longer join in Firefox or Chrome.

It seems that something with leaving the stream in Firefox is causing the issue.

8

Odd. Do you have any adblockers or stuff like that enabled in firefox?

9

Yes I have ad block plus

10

Can you whitelist URLs in it?

11

So, I have the same problem. However I have it happening on Chrome, Edge (chromium). I haven’t tried Firefox.
It happens to me and people i’m watching with. We have no browser adblocker, I only have pihole. After looking at whats

12

You seem to have stopped typing mid sentence

13

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