Hi
I’ll add to the amount of people reporting that they cannot see their server after Passwod update. I know I am not supposed to hijack other posts and the others do not mention using docker on ubuntu server 22.04 lts so I start a new one.
I use the docker-version of Plex (Vers. 4.84.1) on a 22.04 LTS-server host system. Before it dawned on me that the password change might be the source of my problem I already tried to
-
restart docker
-
deleted the image, downloaded it again an restarted docker
Once I foud that it seems a common problem after passwort reset I
- updated the claim code (I use docker secrets) and resatrted plexmas well within the required 4 minutes - no luck
- I followed the guide “what to do when you are locked out” (essentially deleting some entries in prefrences.xml) - no luck
When I check the logs (debug level) I can see that folders are detected and scanned. No errors are logged (except “usbinit…”, which we are to ignore according to plex if we are not using USB devices, which I am not). So I assume that the server is running normally except that I cannot see it in the gui (http://local-network-ip:32400)
When I use http://local-network-ip:32400/identity the claim entry remains 0 no matter what I try.
By now I have also let the system sit there for a night seeing if it recovers over time - no luck there either.
On another note: When I log in on http://local-network-ip:32400/web and go to General (advanced view) I can only see the plexms version number. No option to claim the server as shown in other images.
I am out of options. If someone could help it would be highly appreciated.
