Need help getting access to server after password change

Hi.

I finally did a password reset, as i couldn’t deal with it a few weeks ago.
I have now reset my password, but I can’t access my server anymore, and I’m not able to figure out why I can’t claim the server again. It’s running in a docker container

I tried removing the following lines from my preferences.xml, but I can’t reclaim it.

  • PlexOnlineHome="1"
  • PlexOnlineMail=" "
  • PlexOnlineToken=" "
  • PlexOnlineUsername=" "

When I try to access localip:32400/web/ I just get a page saying “500 Internal Server Error”

I can also see the folowing in the docker console:

**** Server already claimed ****

But it’s also saying this:

Login via the webui at http://:32400/web
and restart the container, because there was no
plex token found in the preference file

There’s also some errors going on after a couple of minutes.

Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/Fanart-TV.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/HTbackdrops.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/LastFM.bundle.
Critical: libusb_init failed
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/LyricFind.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/MoviePosterDB.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/LocalMedia.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/PersonalMedia.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/Musicbrainz.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/PlexMovie.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/PlexThemeMusic.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/TheMovieDB.bundle.
Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-c0dd5a73e/TheTVDB.bundle.

I’m at a loss at this point and any help would be greatly appreciated. :slight_smile:

Redid the steps and it seems to have worked this time. Not quite sure what I did differently.