Cannot stream mkv

Plex Players Streaming Devices
1

Server Version#: 1.31.0.6654
Player Version#: latest
Hello,

The player will load indefinitely when I try to play mkv video. The .mkv file contains one video track, one audio track and one subtitle. The same file will start playing if I am using a web browser, on a computer.
Please see below attached the android log files and server logs.

Thank you for your support.
android_logs.zip (75.9 KB)
Plex Media Server Logs_2023-02-20_19-33-41.zip (4.1 MB)

2

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