I am having trouble updating PMS on a Windows 10 box. I am currently on version 1.24.2.4973.
The button next to the version number is 'greyed out" and says checking for updates.
I downloaded the latest version from the plex website (Plex-1.35.1.2632-c6783c78-x86_64) and proceeded to kill all the plex tasks via Task Manager. I then executed the exe update which seemed to go correctly. I rebooted the box and the the version was still 1.24.2.4972 and button still “greyed out”.