Can't update server

Plex Media Server
1

Server Version#: 1.20.3.3843
Player Version#:

Button for auto update is greyed out. Tried rebooting OS (Win 10), repair of Plex.

Some people say uninstall existing Plex then do a manual install of later version. Any problems with keeping existing settings and sources? Any other steps I can do? Please advise. Thanks in advance.

mjclifford

2

Did you perhaps tap on “Skip this version” when you were asked about the server update on a client?

You can always update manually on Windows:

  • crucial: disable any “registry cleaners”, “uninstallers”, “system optmizers” etc. prior to do the below steps, or you may lose your library!
  • Stop/quit/end Plex Server with the tray icon
  • deinstall Plex Server with the regular ‘Apps’ control panel of Windows (do not use 3rd party ‘Uninstaller’ software like Revo etc.)
  • for safety, reboot Windows
  • download the installation exe of the newer version and install it

(If you want to install an older version of PMS, take a look into %LOCALAPPDATA%\Plex Media Server\Updates)

3

< Did you perhaps tap on “Skip this version” when you were asked about the server update on a client? >

Good call, although my feeble brain does not recall making this selection. The Update button was enabled again this morning. Thanks.