Cannot view movie - (erroneous) ad blocker error

Hello, I get a “turn off your ad blockers” error…but they ARE turned off. ? Appreciate any help.

Which web browser?

Are you using any kind of “internet filter” for the whole home network, either as part of your router, or as a separate device (e.g. Pi.hole)?

Thanks for the reply. Using Brave. Not using any other filter or blocker of any kind…

Brave’s purpose is to block by default. You may need to allow certain things for watch.plex.tv in its settings.

Thanks, but as I said initially, I did that. I turned them off for this site, but still get the error message.

Try with a standard browser (Chrome, Firefox etc., without any blocking add-ins). If that works, the culprit must be Brave.

Depending on the content you are trying to watch, you might also require a HDCP-capable playback chain. Not all browsers, graphics adapters, monitors do provide that functionality.
Some more details here: Help - The Criterion Channel - The Criterion Channel

Good grief. I can’t believe I didn’t try another browser, pardon that. Sure enough, I tried Edge and it worked. Not sure what’s going on with Brave but thank you for your help!

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