Cant access my media folder on FreeNas with Plex

[Bswann1993]

Server Version#: 1.18.1.1973
Player Version#:

I created a mount point for my plex to access my media files and it shows up in the menu but i cannot select it as a destination to load files for my plex library. if i go into my plex jail mount point menu and make a new file path and try to access it through plex the same thing happens and the other previous mount point destination folder is now available to be selected by plex. i have attached some pictures of plex and my freenas plex mount point source and destination file paths.

[mikec_pt]

Only reason I can think of is permission, also you seem to have am extra “/” on the path there.

That screen also seems to show the files would see in the PMS “data” folder (logs, database, preferences.xml etc).

I would advice on keeping those separate (media in one place/ pms data in another), maybe just mount to mnt/NAS/iocage/jails/plex-plexpass/root/MEDIA/

But back to you’re issue check the permissions, pms user (usually plex) needs access to the media files and probably some other user owns that.

[callinder]

It is a permissions problem of sorts and can be fixed by editing page /lib/systemd/system/plexmediaserver.service and replacing user=plex and group=plex with your username. I’m wondering if plex should be added as a user and group and to the sudoers list because after PMS is updated you have to repeat this and do the following
sudo chown -R username:username /var/lib/plexmediaserver
sudo systemctl stop plexmediaserver
sudo systemctl daemon-reload
sudo systemctl stop plexmediaserver