Can't access Plex with local static IP

General Discussions
1

I recently got a new router and had to configure all the settings like I have before. I configured a static IP, enabled UPnP and port forwarded.

To my surprise I can’t access Plex when entering 192.168.X.X (static IP) anymore. The website just keeps loading forever. When accessing plex.tv, however, I can access my media server but the files won’t play.

What should I do?

2

Where are you trying to access Plex, from a client machine on your home network? If so, are you adding the port number to the end of the IP? For example, 192.168.1.50:32400. If you’re trying to access plex externally (away from your home network), then you’ll need to use the public IP which could have changed when you swapped routers.

Is your new router internal IP the same as the old router? For example, maybe the old router was 192.168.1.1 and the new one is 192.168.2.1? The static IP of your plex server has to be in the same subnet as your router, so make sure the gateway of your plex server is the IP of your new router.

Hope this helps.