My e-mail address has a small spelling mistake (@t-oline.det-oline.det-oline.det-oline.de instead of @t-online.de). I can’t change it in the account settings. It always says my password is wrong but I wrote it down and even tried every other pasword from my list in case I mixed something up.
I’ve already tried the billing department but didn’t get any help there (I know they’re not tech support but I read that someone got help there for something similar so I tried that first).
Has anyone any idea what I can do instead of creating a new account? I’d really like to keep this one because it was an invite that I can’t get again.
Your account has a gmail linked with it you can sign in.
I just added the google account recently in hopes of changing the email address, I haven’t tried signing out and in again…
But I still need to change the email address in my plex account to verify it, or does it change with signing in via google?
You would still need the regular password to change the email. I just meant you can sign in with Google Auth to use a player.
Ok thanks, that’s one less thing to worry about.
But is there any way for me to get my password oder email changed so I can verify my account?
Unfortunately there is no real way to verify someone is the owner of a free account. That is why the billing folks said you should create a new one with the corrected email.
But it would be possible if I got the remote watch pass? I was thinking about it anyway, can’t hurt now I guess. I really don’t want to lose this account and want to keep access to my acquaintance’s library.
Thank you for your time and help so far, I appreciate it.
Edit: Just realized it’s not possible because I’m not verified… really hurts losing that account.
I’m not sure and don’t want you to buy something you don’t actually need. If you did do that, I would get if from our website, not pay via an app store.
