I’m unable to claim my Plex Media Server on QNAP TS-451+ (QTS 5.2.7.3297).
ISSUE:
- Plex v1.42.2.10156-f737b826c installed and running
- Getting “Not authorized” error when accessing web interface
- Server doesn’t appear in my account at app.plex.tv
WHAT I’VE TRIED:
- Multiple complete uninstalls/reinstalls
- Claim codes (multiple fresh attempts)
- Manual configuration of Preferences.xml with auth token and MachineIdentifier
- Verified my auth token is valid via API test
- Opened all firewall restrictions
- SSH tunnel access
VERIFIED:
- Network connectivity to plex.tv works
- Token is valid (tested against Plex API successfully)
- Plex processes are running
- Preferences.xml contains: PlexOnlineToken, MachineIdentifier, ProcessedMachineIdentifier, PublishServerOnPlexOnlineKey
The server simply won’t register to my account despite having a valid auth token in the config. Anyone seen this issue on QNAP before?
Server details:
- Name: LLTCNAS451
- MachineIdentifier: 43fe06f59eef4138b5a4da2f4bc89a08
- Platform: QNAP TS-451+, QTS 5.2.7.3297
