I have tried and tried and tried to get plex to work on various machines and no matter what I try I cannot claim the server. It just spins for a while and comes back to the claim server button. Occasionally it’ll pop up a “There was a problem claiming this server” message. I’ve tried it on multiple computers and operating systems and they all behave the same. I have attached my logs from the latest try. I have paid for plex pass and haven’t been able to use it at all.
Oct 27, 2019 00:19:56.563 [0x7ffb06ffd700] ERROR - PublicAddressManager: Unable to get public IP adddress from myPlex (httpCode=408):
Oct 27, 2019 00:19:56.568 [0x7ffae1ffb700] ERROR - Error issuing curl_easy_perform(handle): 28
Oct 27, 2019 00:19:56.568 [0x7ffae1ffb700] DEBUG - HTTP simulating 408 after curl timeout
Thank you so much, this was the breadcrumb I was missing. Ubuntu Sever 18.04 uses netplan for the network configuration so I had to add the DNS servers to the netplan config file. Plunked the Google DNS servers in there and boom! That might be something you want to throw in the troubleshooting document as the network config changed substantially in 18.04 and it might help others hitting this problem.
I’ve set up multiple 18.04 servers and never had to configure DNS manually. They all pick it up properly from DHCP so I don’t see how this is an Ubuntu issue, sounds to me more like a misconfigured DCHP server issue.
